I got changed and relaxed in the lovely waiting area enjoying the cucumber water. I was disappointed by this as I knew it would be less likely due to the long line outside. When I arrived they told me I would have to wait until after my massage to use the pools. I arrived by 9:15 to check-in for the massage and sign up for some time in the pools when they opened at 10 am. I had an 11:30 Swedish massage and was told that I could arrive early and sign up for some time in the pools before the massage. I booked the Quapaw Spa for a 75 min massage. From what I could see, the pools looked clean and relaxing. It depends on how many people are in the spa since everything is at reduced capacity due to Covid-19. You can also go into the pools for a flat $20, but you might have to wait a bit. There is a cafe inside the spa, but I did not eat there. I was hungry after 3 hours of being at the spa so I left for food. The massage was super relaxing and everything was very clean. Once you get out of the private bath, you have to sit for another 20 minutes to cool down. I bring that up because there are little envelopes everywhere for tips, so you may feel weird not leaving a tip as your wallet will be in your locker in another section of the spa. The hostess wrote down the names of my servers and said she would make sure they recieved the tip. They will charge your card at the entrance for any services you are getting and they can swipe your card again at the end if you want to leave a tip. You can Tip with your card before you leave. That way you tip your private bath attendant and masseuse. This is where it may be a good idea to throw some cash into your robe. After sitting for about 5 minutes I was given a robe and slippers and taken to a locker room to change. Upon arrival you are ushered to an upstairs waiting room. There is soft music, so you can meditate or just relax. If you are traveling with someone you can chat with them, but if you are solo you may want to take a book. There is a little bit of waiting between events. This was followed by a sweedish massage and facial. I did the "March into Sprimg special," which included 20 minutes in a private room with a whirlpool bath. I recommend you check the specials and call ahead to book an appointment. Ultimately, this was a very relaxing experience.
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